IT Specialist: Hybrid, Security & Retail IT Ops

Hiring Hub; Los Angeles (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) with Company Match

Employee Discount Program

Comprehensive Health, Dental, Vision Insurance

Generous Paid Time Off

Flexible Work Hours

Job summary

A growing tech-focused organization is seeking an IT Specialist to oversee all office IT systems and security. Responsibilities include managing IT operations, providing technical support, and ensuring a secure environment across multiple locations. Candidates should have a bachelor's degree in Information Technology and over 4 years of relevant experience, along with solid skills in networking and cybersecurity. The role offers a competitive salary and comprehensive benefits, including flexible work hours and a generous paid time off policy.

Qualifications

• 4+ years of experience in IT support, system administration, or network management.
• Strong knowledge of cybersecurity and IT infrastructure.
• Hands-on experience with retail IT operations is a plus.

Responsibilities

• Manage and maintain office/store IT systems.
• Ensure IT security and data protection.
• Provide technical support and training to employees.

Skills

IT support

Networking

Cybersecurity

Troubleshooting

Customer-focused problem solving

Education

Bachelor's degree in Information Technology or related field

Tools

Windows

Mac operating systems

POS systems

Google Workspace

Microsoft 365

Job description

About the job Information Technology Specialist

Employment Type: Full-time

Pay Range: $80,000 - $120,000/year + Eligible for annual performance-based bonus

Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision/Life Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more!

About Us

Our client is a fast-growinghealthand beauty retailer founded in 1999, pioneering the industry. With over 1,390 stores across a global network reaching 150 countries, they are now evolving into a Global Lifestyle Platform that brings the best of beauty and health to customers worldwide.

Job Summary

We are seeking an IT Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, supporting system setup, and maintaining a secure IT environment across the organization.

Key Responsibilities

• Manage and maintain office/store IT systems, including network, hardware, and software
• Ensure IT security, including data protection, access control, and cybersecurity measures
• Install, configure, and troubleshoot hardware, software, and network systems for office and retail locations
• Provide technical support and training to employees on IT systems and tools
• Support the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail stores
• Collaborate with vendors and external IT service providers for system upgrades and troubleshooting
• Monitor system performance, identify potential issues, and implement proactive solutions
• Develop IT policies and best practices to ensure efficiency and security compliance

Qualifications

• Bachelors degree in Information Technology, Computer Science, or a related field
• 4+ years of experience in IT support, system administration, or network management
• Strong knowledge of networking, cybersecurity, and IT infrastructure
• Experience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT tools
• Hands-on experience with POS systems and retail IT operations is a plus
• Strong troubleshooting and problem-solving skills with a customer-focused approach
• Ability to work independently and support multiple locations

Preferred Qualifications

• Experience in the retail or beauty industry
• Familiarity with Google Workspace, Microsoft 365, VPNs, and cloud security solutions