Cybersecurity‑Focused IT Support Specialist

TAT Technologies Ltd

Greensboro (NC)

On-site

USD 60,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Major Medical

Dental

Vision

Life Insurance

401K with company matching

STD/LTD

Accidental coverages

EAP

Job summary

TAT Technologies Ltd seeks an IT Support & Cybersecurity Specialist to deliver day-to-day technical support for employees and help maintain cybersecurity programs and compliance. You will be the primary IT resource for local users, handle Microsoft 365, and assist with security controls and awareness.

The role emphasizes security, reliability, and continuous improvement, with on-site work in Greensboro, NC.

Qualifications

Bachelor's degree in IT, cybersecurity, CS, or related field preferred.
2–5 years IT support, help desk, systems administration, or cybersecurity experience.
Experience with Microsoft 365 and Windows environments.
Knowledge of cybersecurity practices and frameworks (NIST SP 800-171, NIST CSF), threat assessment / detection, incident response, and risk mitigation strategies.
Experience with Active Directory, user account management, and endpoint support.
Database administration and reporting with SQL Server and SQL Server Reporting Services.
Strong troubleshooting and customer service skills.
Ability to communicate effectively with employees across all levels of the organization.

Responsibilities

Serve as the primary IT resource for local users.
Troubleshoot and resolve hardware, software, printer, network, and access-related issues.
Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
Support Microsoft 365 applications, Teams, Outlook, and SharePoint.
Create, modify, and disable user accounts and permissions.
Install software and perform operating system updates.
Support conference room technology and virtual meeting platforms.
Maintain IT inventory, asset records, and documentation.
Escalate complex technical issues to corporate IT or outside vendors when appropriate.
Provide outstanding customer service and timely resolution of support requests.
Assist with implementation and maintenance of cybersecurity policies and procedures.
Support CMMC, NIST 800-171, and ITAR-related compliance initiatives.
Monitor security alerts and assist with incident response activities.
Support endpoint protection, multi-factor authentication, and user access controls.
Participate in vulnerability management and remediation efforts.
Conduct employee cybersecurity awareness training and communications.
Assist with cybersecurity audits, assessments, and documentation.
Help maintain secure system configurations and best practices across the site.
Partner with corporate IT to support security projects and initiatives.