Cyber ServiceNow Program Lead

Deloitte France; Las Vegas (NV); On-site; USD 135,000 - 265,000; Full time

Job summary

Deloitte France seeks a Cyber Manager - ServiceNow to lead end-to-end ServiceNow programs within the Cyber Strategy & Transformation team, coordinating multi-workstream delivery across IRM, SecOps, ITOM, ITAM, and TPRM. The role emphasizes governance, stakeholder engagement, and seamless handoffs from pre-sales to operations, with onshore and offshore delivery and travel up to 50%.

Candidates should have 6+ years managing ServiceNow programs and a track record of leading multi-workstream

Qualifications

• Bachelor's degree required in a relevant field.
• 6+ years managing ServiceNow programs or projects in a client-facing consulting or professional services context.
• 5+ years leading multi-workstream ServiceNow deliveries using Agile or hybrid methodologies.
• 5+ years experience architecting solutions across multiple ServiceNow security and risk modules (ITOM, ITAM, IRM, SecOps, TPRM).
• 3+ years managing program financials, executive reporting, stakeholder management, and change control for ServiceNow programs.
• 3+ years managing distributed delivery teams, onshore and offshore, with 2+ full lifecycle ServiceNow implementations.
• Ability to travel 50% on average.

Responsibilities

• Leading end-to-end delivery of multi-workstream ServiceNow programs from mobilization through go-live and transition, including scope, schedule, budget, risks, issues, dependencies, and quality management.
• Standing up delivery governance and operating rhythms; driving backlog, sprint, and release planning across multiple workstreams with architects and product owners.
• Managing stakeholder engagement and executive communications; facilitating decisions, change control, and status reporting with KPIs and value realization.
• Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning resources and mitigating delivery risks and interdependencies.
• Overseeing pre-sales through delivery handoff activities, including scoping, estimates, staffing plans, delivery approaches, and transition-to-operations readiness.

Skills

ServiceNow mgmt

Multi-workstream delivery

ServiceNow security modules

Program financials

Distributed teams

Travel 50%

Sponsorship possible

Education

Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Business Administration

Master's degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology

Job description

Deloitte France seeks a Cyber Manager - ServiceNow to lead end-to-end ServiceNow programs within the Cyber Strategy & Transformation team, coordinating multi-workstream delivery across IRM, SecOps, ITOM, ITAM, and TPRM. The role emphasizes governance, stakeholder engagement, and seamless handoffs from pre-sales to operations, with onshore and offshore delivery and travel up to 50%.

Candidates should have 6+ years managing ServiceNow programs and a track record of leading multi-workstream