Cyber Security Analyst - Incident Response & Troubleshooting

Meriplex; Texas; On-site; USD 70,000 - 90,000; Full time

Job summary

Meriplex is seeking a security operations-focused professional to support customers by triaging incidents, configuring security settings, and handling reporting and investigations. You will log triage activities, generate shift reports, and contribute to incident summaries for audits.

The role requires basic programming skills, familiarity with scripting languages, and knowledge of Windows, Mac, and Linux systems. Prior experience in security and network infrastructure is a plus.

Qualifications

• Bachelor's degree in a relevant field is a plus but not required.
• Basic programming skills are a plus.
• Familiar with scripting languages such as bash, powershell, python, KQL preferred but not required.
• Well-rounded technical knowledge in Windows, Mac, Linux OS.
• Experience system administration and/or network infrastructure is a plus.
• Security+, Network+, CySA+, ISC2 SSCP

Responsibilities

• Notify customer of relevant incoming tickets and any issues that will prevent workflow.
• Handle customer requests including security configurations, reporting requests, investigations, and all error/issue identification.
• Maintain accurate records of triage activities, generate shift reports, and contribute to incident summaries, ensuring traceability for compliance audits.
• Provide troubleshooting of security applications and appliances.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to interpret information collected by security tools.

Skills

Customer service

Incident triage

Security tools interpretation

Troubleshooting

Education

Bachelor's degree (preferred)

Tools

PowerShell

Bash

Python

KQL

Job description

Meriplex is seeking a security operations-focused professional to support customers by triaging incidents, configuring security settings, and handling reporting and investigations. You will log triage activities, generate shift reports, and contribute to incident summaries for audits.

The role requires basic programming skills, familiarity with scripting languages, and knowledge of Windows, Mac, and Linux systems. Prior experience in security and network infrastructure is a plus.