Cyber Risk Solutions Consultant

Menlo Ventures; Boston (MA); On-site; USD 85,000 - 105,000; Full time

Job summary

Bitsight is seeking a Consultant to drive the delivery of client programs within its Professional Services team. You will execute day-to-day work to advance client objectives, collaborating with Analysts and Senior Consultants, and own your portion of each engagement.

Clear guidance on strategy, methodology, and quality expectations will help you grow into larger roles. This role requires 3–5 years in client-facing roles, strong consulting or customer success experience, and a passion for

Qualifications

• 3–5 years of experience in client-facing roles.
• Proven track record in consulting, customer success, support, or sales with strong organizational and project management skills.
• Eagerness to learn about cybersecurity and Third-Party Risk Management (TPRM).
• Ability to explain technical concepts to non-technical stakeholders in clear, jargon-light language.
• Capable of following troubleshooting procedures and working through technical or process issues systematically.
• Excellent verbal, written, and interpersonal communication skills.
• Strong planning and organizational abilities; ability to juggle multiple clients or workstreams without losing track of detail.

Responsibilities

• Execute daily delivery activities for assigned client programs as scoped by Senior Consultants and jointly defined with clients.
• Own accountability for timeliness, quality, and client satisfaction on your assigned deliverables.
• Serve as the primary day-to-day point of contact for your assigned client relationship, providing regular updates and managing expectations.
• Coordinate with Analysts and other team members to execute client initiatives, troubleshoot issues, and keep work on track.
• Complete vendor risk assessments in accordance with approved methodologies, client requirements, and internal quality standards.
• Communicate findings and recommendations to clients in clear, actionable formats through reports, presentations, or conversations tailored to the audience.
• Collaborate on cross-functional initiatives with Customer Success, Sales, and Product teams to support client success and surface feedback to internal stakeholders.
• Become a power user of Bitsight products, services, and capabilities; ask for help when needed and escalating ambiguous situations to your Senior or Manager

Skills

Client-facing

Consulting

Customer Success

Project Management

Cybersecurity knowledge

Tools

Salesforce

Google Suite

Job description

Bitsight is seeking a Consultant to drive the delivery of client programs within its Professional Services team. You will execute day-to-day work to advance client objectives, collaborating with Analysts and Senior Consultants, and own your portion of each engagement.

Clear guidance on strategy, methodology, and quality expectations will help you grow into larger roles. This role requires 3–5 years in client-facing roles, strong consulting or customer success experience, and a passion for