Cyber Claims Adjuster- Remote

TransUnion LLC; New York (NY); Remote; USD 51,000 - 75,000; Full time

Job summary

TransUnion is seeking a Claims Analyst to manage personal lines claims and administrative duties within a newly established Captive Insurance Program. The role requires 3-5 years of insurance claims experience and involves collaboration with claims managers and internal teams. This remote position offers a competitive salary and a comprehensive benefits package.

Benefits

Flexible time off

Paid holidays

Health plans

Mental health support

Tuition reimbursement

401(k) with employer match

Qualifications

• 3-5 years of Insurance Claims experience in property/casualty.
• Must have at least one insurance adjuster's license.

Responsibilities

• Main claims liaison between insurers and Claims Manager.
• Responsible for administrative duties in Captive Insurance Program.
• Collaborate with internal teams to document handling strategies.

Skills

Insurance Claims Experience

Writing Skills

Communication Skills

Education

Bachelor's Degree or Claims Designation

Job description

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

In this role, you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, such as running required bordereau reports, establishing workflow compliance, issuing payments, maintaining enrollment records, and all other associated tasks.

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelor's Degree or Claims Designation
• Excellent writing and communication skills, with the ability to review policies and draft detailed Reservation of Rights and Denials.
• Must be able to obtain continuing education credits.
• You must have at least one insurance adjuster's license in your domiciled State and the ability to obtain further licenses as required.

Preferred Skills:

• A background in Captive Insurance programs is a plus.
• Ability to grow into a role that will be a key contributor in a new Captive Cyber Insurance initiative.
• Able to learn and grasp insurance concepts as well as cyber-related claim scenarios.

Impact You'll Make:

• Collaborate with claims manager and internal teams to identify and document handling strategies within the scope of personal cyber coverages.
• Work with claims software systems to track claims, create reports, and manage claims data.
• Create and run reports for the Captive Insurance Program.
• Take ownership of the Captive Insurance program operations.
• Identify coverage issues and draft appropriate correspondence to policyholders.
• Process claims in accordance with best practices and guidance from the claims manager.
• Serve as a point of contact for reinsurance partners in the Captive Insurance Program.
• Complete training in cyber claims and maintain current knowledge of industry trends and best practices. Obtain and maintain required licenses and continuing education.
• Act as a liaison for establishing and documenting workflows for the Captive Cyber Insurance program.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including various Fair Chance Ordinances and Acts.

Adherence to company policies, sound judgment, trustworthiness, safety, respectful communication, and safeguarding confidential information are essential expectations for this position.

This is a remote position, which may require occasional in-person attendance at work-related events at management's discretion.

Benefits:

TransUnion offers flexible benefits, including flexible time off, paid holidays, health plans, mental health support, disability benefits, parental leave, adoption assistance, fertility coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, employee stock purchase plan, 401(k) with employer match, and Employee Resource Groups. Dependent coverage is available on select plans.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, marital status, citizenship, sexual orientation, gender identity, or any other legally protected characteristic.

Pay Scale Information:

The U.S. base salary range for this position is $51,700 - $75,000 annually. Actual compensation depends on education, experience, skills, location, responsibilities, and market factors. Positions may be eligible for bonuses, long-term incentives, and other compensation as per company plans.

TransUnion's Internal Job Title: Analyst, Consumer Capability