Cyber Claims Adjuster- Remote

TransUnion LLC; Illinois; Remote; USD 51,000 - 75,000; Full time

Job summary

TransUnion is seeking an Analyst for their Consumer Capability team, focusing on personal lines claims and Captive Insurance Program administration. The role requires 3-5 years of insurance claims experience and a Bachelor's degree or equivalent. Candidates will collaborate with internal teams, manage claims data, and ensure effective operations of the Captive Insurance program, all while enjoying flexible benefits and a supportive work environment.

Benefits

Flexible benefits

Paid time off

Health plans

Mental health support

Disability benefits

Parental leave

Tuition reimbursement

401(k)

Qualifications

• 3-5 years of Insurance Claims experience in property/casualty.
• Must hold at least one insurance adjuster's license.
• Must be able to obtain continuing education credits.

Responsibilities

• Main claims liaison between insurers and Claims Manager.
• Responsible for administrative duties in Captive Insurance Program.
• Collaborate with claims manager to identify handling strategies.

Skills

Excellent writing and communication skills

Ability to review policies

Ability to draft detailed Reservation of Rights and Denials

Education

Bachelor's Degree or Claims Designation

Job description

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

In this role, you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, including running required bordereau reports, establishing workflow compliance, issuing payments, maintaining enrollment records, and all other associated tasks.

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelor's Degree or Claims Designation
• Excellent writing and communication skills, with the ability to review policies and draft detailed Reservation of Rights and Denials
• Must be able to obtain continuing education credits
• Hold at least one insurance adjuster's license in your domiciled state and the ability to obtain further licenses as required

Preferred Skills:

Whether proficient or needing development, we support your growth in:

• A background in Captive Insurance programs is a plus
• The ability to grow into a role contributing to a new Captive Cyber Insurance initiative
• Ability to learn insurance concepts and cyber-related claim scenarios

Impact You'll Make:

• Collaborate with claims manager and internal teams to identify and document handling strategies within the scope of personal cyber coverages
• Work with claims software to track claims, create reports, and manage claims data
• Create and run reports for the Captive Insurance Program
• Own and ensure the effective operation of the Captive Insurance program
• Identify coverage issues and draft appropriate correspondence to policyholders
• Process claims following best practices and guidance from the claims manager
• Serve as a point of contact for reinsurance partners
• Complete training in cyber claims and maintain current knowledge of industry trends
• Act as a liaison in establishing the Captive Cyber Insurance program, documenting workflows

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including various Fair Chance Ordinances and Acts.

Adherence to company policies, sound judgment, trustworthiness, safety, respectful communication, and safeguarding confidential information are essential.

This is a remote position, with occasional in-person attendance at work-related events as needed.

Benefits:

We offer flexible benefits, including paid time off, holidays, health plans, mental health support, disability benefits, parental leave, adoption assistance, fertility coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, employee stock purchase plan, 401(k), and Employee Resource Groups. Coverage options vary by plan.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration regardless of protected characteristics.

Pay Scale Information:

The U.S. base salary range for this position is $51,700 - $75,000 annually. Actual compensation depends on various factors including education, experience, skills, location, and market conditions. Eligible employees may participate in bonus plans, long-term incentives, and other benefits.

TransUnion's Internal Job Title: Analyst, Consumer Capability