Cyber Claims Adjuster- Remote

TransUnion; United States; Remote; USD 51,000 - 75,000; Full time

Job summary

TransUnion is seeking a Claims Analyst to manage personal lines claims and administrative duties for a new Captive Insurance Program. The role involves collaborating with internal teams, processing claims, and ensuring compliance with insurance standards. Candidates should have 3-5 years of experience and a relevant degree.

Benefits

Flexible benefits including time off and paid holidays

Health coverage and mental health support

Tuition reimbursement and stock purchase plan

Qualifications

• 3-5 years of Insurance Claims experience in property/casualty.
• Must have at least one insurance adjuster’s license.

Responsibilities

• Manage claims as the main liaison between insurers and claims manager.
• Run bordereau reports and maintain enrollment records.
• Collaborate with internal teams to document handling strategies.

Skills

Excellent writing and communication skills

Ability to learn insurance concepts

Education

Bachelor's Degree or Claims Designation

Job description

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

In this role, you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, such as running required bordereau reports, establishing workflow compliance, issuing payments, maintaining enrollment records, and all other associated tasks.

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelor's Degree or Claims Designation
• Excellent writing and communication skills are required, with the ability to review policies and draft detailed Reservation of Rights and Denials.
• Must be able to obtain continuing education credits.
• You must have at least one insurance adjuster’s license in your domiciled state and the ability to obtain further licenses as required.

Preferred Skills:

We’re also looking for the following skills. Whether proficient or needing development, we support your growth:

• A background in Captive Insurance programs is a plus.
• Ability to grow into a key contributor role in a new Captive Cyber Insurance initiative.
• Ability to learn insurance concepts and cyber-related claim scenarios.

Impact You'll Make:

• Collaborate with claims manager and internal teams to identify and document handling strategies within the scope of personal cyber coverages.
• Work with claims software to track claims, assignments, notes, and generate reports.
• Create and run reports for the Captive Insurance Program.
• Own and ensure the smooth operation of the Captive Insurance program.
• Identify coverage issues and draft appropriate correspondence to policyholders.
• Process claims following best practices under guidance.
• Serve as a point of contact for reinsurance partners in the Captive Insurance Program.
• Complete training in cyber claims and stay updated on trends and best practices.
• Act as a liaison in establishing the Captive Cyber Insurance program, documenting workflows.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws, including fair chance ordinances.

Adherence to company policies, sound judgment, safety, respectful communication, and safeguarding sensitive information are essential expectations.

This is a remote position, which may require occasional in-person attendance at work-related events at management’s discretion.

Benefits:

Flexible benefits including time off, paid holidays, health coverage, mental health support, disability benefits, parental leave, adoption assistance, fertility coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, stock purchase plan, 401(k), and employee resource groups. Coverage for eligible dependents is available on select plans.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration regardless of protected characteristics.

Pay Scale:

The U.S. base salary range for this position is $51,700 - $75,000 annually. Compensation depends on education, experience, skills, location, responsibilities, and market factors. Some positions may participate in bonuses and long-term incentives.

TransUnion's Internal Job Title: Analyst, Consumer Capability