Cyber Claims Adjuster- Remote

TransUnion; Chicago (IL); Remote; USD 51,000 - 75,000; Full time

Job summary

TransUnion is seeking a Claims Analyst to act as the main liaison for personal lines claims. This remote position involves administrative duties for a Captive Insurance Program, requiring 3-5 years of insurance claims experience and a Bachelor's degree. The role offers opportunities for professional growth and collaboration within a dynamic team.

Benefits

Flexible benefits including time off and health plans

Tuition reimbursement

401(k) plan

Parental leave

Employee Resource Groups

Qualifications

• 3-5 years of Insurance Claims experience in property/casualty.
• Must have an insurance adjuster's license.
• Excellent writing and communication skills.

Responsibilities

• Serve as claims liaison and manage administrative duties.
• Collaborate with claims manager to document handling strategies.
• Process claims and ensure smooth operation of Captive Insurance Program.

Skills

Insurance Claims

Communication

Writing

Education

Bachelor's Degree or Claims Designation

Job description

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products, and cutting-edge technology.

In this role, you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, such as running required bordereau reports, establishing workflow compliance, issuing payments, maintaining enrollment records, and all other associated tasks.

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelor's Degree or Claims Designation
• Excellent writing and communication skills, with the ability to review policies and draft detailed Reservation of Rights and Denials
• Must be able to obtain continuing education credits
• At least one insurance adjuster's license in your domiciled state, with the ability to obtain further licenses as required

Preferred Skills:

Whether proficient or needing development, we support your growth in:

• A background in Captive Insurance programs
• Growth into a role contributing to a new Captive Cyber Insurance initiative
• Understanding insurance concepts and cyber claim scenarios

Impact You'll Make:

• Collaborate with claims manager and internal teams to identify and document handling strategies within personal cyber coverages
• Work with claims software systems to track claims, create reports, and manage claims data
• Own and ensure the smooth operation of the Captive Insurance Program
• Identify coverage issues and draft correspondence to policyholders
• Process claims following best practices under guidance
• Serve as a point of contact for reinsurance partners
• Complete training in cyber claims and stay updated on trends and best practices
• Establish workflows for the Captive Cyber Insurance program, documenting and following procedures

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including fair chance ordinances.

Adherence to company policies, sound judgment, trustworthiness, safety, respectful communication, and safeguarding confidential information are essential.

This is a remote position, which may require occasional in-person attendance at work-related events at management's discretion.

Benefits:

TransUnion offers flexible benefits including time off, holidays, health plans, mental health support, disability benefits, parental leave, adoption assistance, fertility coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charitable matching, employee stock purchase, 401(k) plan, and Employee Resource Groups. Coverage for dependents is available on select plans.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, marital status, citizenship, sexual orientation, gender identity, or other protected characteristics.

Pay Scale Information:

The U.S. base salary range for this position is $51,700 - $75,000 annually. Actual compensation depends on education, experience, skills, location, responsibilities, and market factors. Positions may be eligible for bonuses, incentives, and other compensation as per company policies.

TransUnion's Internal Job Title: Analyst, Consumer Capability