Cyber Claims Adjuster- Remote

TransUnion LLC; Colorado; Remote; USD 51,000 - 75,000; Full time

Job summary

TransUnion is seeking a Claims Analyst to manage personal lines claims and administrative duties within a newly established Captive Insurance Program. The role requires strong insurance claims experience and excellent communication skills. This position offers opportunities for professional development and involvement in innovative insurance initiatives.

Benefits

Flexible benefits

Paid holidays

Health benefits

Mental health support

Tuition reimbursement

401(k)

Qualifications

• 3-5 years of Insurance Claims experience in property/casualty.
• Must have at least one insurance adjuster's license.
• Ability to draft detailed Reservations of Rights and Denials.

Responsibilities

• Serve as the main claims liaison between insurers and Claims Manager.
• Run required bordereau reports and establish workflow compliance.
• Collaborate with claims manager to document handling strategies.

Skills

Insurance Claims experience

Excellent writing skills

Communication skills

Education

Bachelor's Degree

Claims Designation

Job description

TransUnion's Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

In this role, you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, such as running required bordereau reports, establishing workflow compliance, issuing payments, maintaining enrollment records, and all other associated tasks.

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelor's Degree or Claims Designation
• Excellent writing and communication skills are required, with the ability to review policies and draft detailed Reservations of Rights and Denials.
• Must be able to obtain continuing education credits.
• You must have at least one insurance adjuster's license in your domiciled State and the ability to obtain further licenses as required.

Preferred Skills:

Whether you are proficient or could use some brushing up, we're happy to support your development in:

• A background in Captive Insurance programs is a plus.
• Ability to grow into a role that will be a key contributor in a new Captive Cyber Insurance initiative.
• Able to learn and grasp insurance concepts as well as cyber-related claim scenarios.

Impact You'll Make:

• Collaborate with claims manager and internal Resolutions/Fraud Team to identify and document handling strategies within the scope of personal cyber coverages.
• Work with claims software systems to track claims diary, assignments, notes, and create loss/bordereau reports.
• Create and run required reports for the Captive Insurance Program.
• Take ownership of the Captive Insurance program to ensure highly functioning operations.
• Identify coverage issues and draft appropriate letters to policyholders.
• Process claims in accordance with Best Practices Claims Guidelines under guidance from the claims manager.
• Serve as a point of contact for reinsurance partners in the Captive Insurance Program.
• Complete training in cyber claims and stay updated on trends and best practices. Maintain necessary licenses and continuing education.
• Act as a liaison between the cyber claims team and stakeholders in establishing a Captive Cyber Insurance program, documenting and following workflows.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including various Fair Chance Ordinances and Acts.

Adherence to company policies, sound judgment, trustworthiness, safe working practices, respectful communication, and safeguarding confidential information are essential expectations for this position.

This is a remote position, which may require occasional in-person attendance at work-related events at management's discretion.

Benefits:

TransUnion offers flexible benefits including time off, paid holidays, health benefits, mental health support, disability benefits, parental leave, adoption assistance, fertility coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, employee stock purchase plan, 401(k), and Employee Resource Groups. Coverage options vary by health plan.

We are committed to diversity and are an equal opportunity employer. All qualified applicants will be considered without regard to protected characteristics.

Pay Scale:

The U.S. base salary range for this position is $51,700 - $75,000 annually. Actual compensation depends on various factors including education, experience, skills, location, and market considerations. Some positions may be eligible for bonuses, incentives, and other payments.

TransUnion's Internal Job Title: Analyst, Consumer Capability