Cyber Claims Adjuster- Remote

TransUnion LLC; United States; Remote; USD 51,000 - 75,000; Full time

Job summary

TransUnion is seeking an Analyst for their Consumer Capability team, focusing on managing personal lines claims and supporting a newly established Captive Insurance Program. This remote role requires strong insurance claims experience, excellent communication skills, and the ability to manage administrative tasks effectively.

Benefits

Flexible benefits including time off and paid holidays

Health coverage and mental health support

Disability benefits and parental leave

Tuition reimbursement and employee stock purchase

401(k) plan

Qualifications

• 3-5 years of Insurance Claims experience in property/casualty.
• Must have at least one insurance adjuster's license.

Responsibilities

• Main claims liaison between insurers and Claims Manager.
• Responsible for administrative duties in Captive Insurance Program.
• Collaborate with claims manager and internal teams.

Skills

Insurance Claims experience

Writing skills

Communication skills

Education

Bachelor's Degree or Claims Designation

Job description

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

In this role, you will be the main claims liaison between multiple insurers and the Claims Manager for assigned personal lines claims. This role will also be responsible for all administrative duties with a newly established Captive Insurance Program, such as running required bordereau reports, establishing workflow compliance, issuing payments, maintaining enrollment records, and all other associated tasks.

What You'll Bring:

• 3-5 years of Insurance Claims experience in property/casualty
• Bachelor's Degree or Claims Designation
• Excellent writing and communication skills are required, ability to review policy and draft detailed Reservation of Rights and Denials.
• Must be able to obtain continuing education credits.
• You must have at least one insurance adjuster's license in your domiciled State and the ability to obtain further adjuster licenses as required.

Preferred Skills:

Whether proficient or needing development, we support growth in:

• A background in Captive Insurance programs is a plus.
• Ability to grow into a role that will be a key contributor in a new Captive Cyber Insurance initiative.
• Able to learn and grasp insurance concepts as well as cyber-related claim scenarios.

Impact You'll Make:

• Collaborate with claims manager and internal Resolutions/Fraud Team to identify and document handling strategies within the scope of personal cyber coverages.
• Work with claims software systems to track claims diary, assignments, notes, and create reports.
• Create and run required reports for the Captive Insurance Program.
• Take ownership of the Captive Insurance program to ensure operational excellence.
• Identify coverage issues and draft appropriate correspondence to policyholders.
• Process claims following best practices under guidance from the claims manager.
• Serve as a point of contact for reinsurance partners in the Captive Insurance Program.
• Complete training in cyber claims and stay updated on trends and best practices. Maintain licenses and continuing education requirements.
• Act as a liaison for establishing and documenting workflows for the Captive Cyber Insurance program.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws and ordinances.

Adherence to company policies, sound judgment, trustworthiness, safety, respectful communication, and safeguarding confidential information are essential expectations.

This is a remote position, with occasional in-person attendance at work-related events at management's discretion.

Benefits:

TransUnion offers flexible benefits including time off, paid holidays, health coverage, mental health support, disability benefits, parental leave, adoption assistance, fertility coverage, legal benefits, long-term care, commuter benefits, tuition reimbursement, employee stock purchase, 401(k), and Employee Resource Groups. Coverage options extend to eligible dependents on select plans.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration regardless of protected characteristics.

Pay Scale:

The U.S. base salary range for this position is $51,700 - $75,000 annually. Actual compensation depends on various factors including education, experience, skills, location, and responsibilities. Some positions may participate in bonus plans or long-term incentives.

Internal Job Title: Analyst, Consumer Capability