CX Leader: Wow Guests & Lead Front-End Team

Five Below Inc; Nanuet (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Five Below Inc in New York's Nanuet area seeks a capable hourly leader to oversee front-end operations and crew development. You will train crew members, lead the store toward customer-service goals, and partner with the store manager to recruit, coach, and schedule staff.

The role emphasizes a fast, friendly checkout and adherence to brand standards. The position requires at least a High School diploma or equivalent, with two years of management experience preferred.

Qualifications

• High school diploma or equivalent required; college experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Operate cash register frequently.
• Move merchandise weighing up to 25 lbs and place/remove items up to 5-10 ft.
• Ascend/descend ladders to retrieve stock.
• Lead front-end operations and ensure brand standards.
• Open/close procedures and maintain store cleanliness.

Skills

Excellent communication

Multi-tasking

Creative thinking

Stays calm under pressure

Education

High school diploma or equivalent

College experience preferred

Job description

Five Below Inc in New York's Nanuet area seeks a capable hourly leader to oversee front-end operations and crew development. You will train crew members, lead the store toward customer-service goals, and partner with the store manager to recruit, coach, and schedule staff.

The role emphasizes a fast, friendly checkout and adherence to brand standards. The position requires at least a High School diploma or equivalent, with two years of management experience preferred.