- Follow company procedures and client-specific desk-level Standard Operating Procedures.
- Monitor and track inbound shipments.
- Review the accuracy of commercial documentation and annotate for entry purposes.
- Review and resolve anomalies or other issues that may prevent timely entry and/or release of goods with internal and external parties.
- Prepare and transmit CBP and PGA entries and transmissions electronically.
- Coordinate the release of goods from CBP or PGA, including holds and examinations.
- Issue freight availability notices or delivery orders and coordinate delivery of goods.
- Respond to incoming communications from internal and external parties in a timely manner.
- Scan, upload, and archive entry related documentation.
- Prepare and complete invoicing.
- Participate in the development of a safe and healthy workplace. Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures. Co-operate with management in its fulfilment of its legislative obligations.
- Other duties as assigned by management.
REQUIREMENTS:
- Possess attention to detail and a sense of urgency.
- Strong oral and written communication skills.
- Must have excellent customer service skills, responding promptly and professionally to customer needs and requests for service and assistance.
- Ability to add, subtract, multiple and divide using units of U.S. currency, weight, volume, and distance measurements.
- Ability to read and interpret documents and write routine correspondence.
- Must be detailed oriented with good organization skills.
- Strong data entry skills with approximately 45 WPM or better.
- Possess basic skills with Microsoft products such as Outlook, Excel, and Word.
EDUCATION & EXPERIENCE:
Minimum:
- High school diploma or GED
- 3-5 years of prior customs brokerage experience
Preferred:
- Bachelor’s degree in a related field preferred
- Customs Broker License preferred
SPECIALIST CERTIFICATIONS:
SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us
SEKO is a client centric company, so it's essential that all of our employees have a customer service ethic which drives everything they do, on top of their individual skill sets.
To ensure we retain our position at the forefront of this exciting and rapidly developing industry, we want to find new people to work with us, who understand our five Core Values and want to share in the future success of the business.
SEKO'S CORE VALUES
- Respect - for ourselves, all others, and our community
- Client Focus - we are in business to serve our internal and external clients, and to satisfy their needs
- Integrity - no compromise, hold self accountable for actions
- Teamwork - we need to really work together
- Fun - work hard, play hard
- We have many positions available around the world - including Business Development Executives, Systems Administrators, Operations Coordinators and many others.