Customs Entry Writer

Accelerated Global Solutions; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for an organized and detail-oriented Entry Writer to ensure compliance with U.S. Customs regulations. This role involves managing entry documents, liaising between shippers and customs officials, and ensuring timely processing of shipments. You will handle documentation preparation, freight management, and issue resolution while delivering exceptional customer service. Join a dynamic team where your contributions will directly impact the efficiency of logistics operations and compliance with federal guidelines. If you thrive in a fast-paced environment and have a passion for logistics, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Qualifications

• 2-4 years experience in customs documentation and freight forwarding.
• Strong analytical skills and customer service focus.

Responsibilities

• Prepare entry documents as per U.S. Customs regulations.
• Manage shipment files and customer communications.

Skills

Analytical Abilities

Customer Service

Freight Forwarding

Regulatory Compliance

Self-Motivation

Education

Experience in Customs Documentation

Experience in Freight Forwarding

Tools

PC Software

Job description

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We are seeking an organized and detail-oriented Entry Writer to join our team. In this role, you will manage and prepare entry documents in compliance with U.S. Customs Service regulations and other relevant federal agency guidelines. You will be the key liaison between shippers, customs officials, and internal stakeholders, ensuring the accurate and timely processing of shipments.

Key Responsibilities:

• Documentation Preparation: Prepare entry papers based on shipper’s invoices in adherence to U.S. Customs Service regulations and other federal guidelines (e.g., EPA, FDA).
• Freight Management: Receive and process freight, documentation, and waybills; assess and collect fees for shipments.
• Data Entry: Open and manage shipment files using dedicated software systems.
• Customer Communication: Respond to inquiries via fax, email, or telephone promptly and professionally.
• Issue Resolution: Negotiate with domestic customers and act as an intermediary for foreign customers to resolve issues and reach agreements.
• Regulatory Compliance: Review invoices and shipping manifests for compliance with tariffs and customs regulations; prepare necessary manifests for shipments.
• Shipment Tracking: Notify consignees of shipment delays; provide proof of delivery (POD) as requested.
• Conversion and Calculation: Verify and convert merchandise weights or volumes to align with international standards; convert foreign currency to U.S. equivalents or vice versa; calculate duties or tariffs.
• Documentation Correction: Correct Entry Processing Orders (EPOs) as directed by the supervisor.
• Filing and Payment: File documents with the Customs Service and arrange for the payment of duties.
• Duty Quotation: Provide quotes for duty rates on goods to be imported.
• Customs Coordination: Contact customs officials to facilitate the release of incoming freight and resolve customs delays.
• Billing and Refunds: Itemize charges, prepare freight bills, accept payments, and issue refunds.

Qualifications:

• Experience: Minimum of two to four years of experience in a related role, with at least six months to one year of experience in freight forwarding or customs documentation.
• Skills: Strong analytical abilities, proficiency in PC and relevant software, and a thorough understanding of sea freight products and processes.
• Customer Focus: Demonstrated ability to deliver exceptional customer service and support.
• Adaptability: Capable of learning all aspects of the team’s work and providing cover as needed.
• Self-Motivation: Proven self-starter with disciplined work habits, strong leadership, and motivational skills.

Preferred Qualifications:

• In-depth knowledge of U.S. Customs regulations and federal agency guidelines.
• Experience with international shipments and customs documentation processes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Writing/Editing and Supply Chain

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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