Customs Brokerage Supervisor – Lead Compliance & Ops

DHL Air (UK) Ltd

Tempe (AZ)

On-site

USD 70,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Competitive Pay

401K with company match

Medical benefits

Tuition Reimbursement

Paid Time Off

Employee discounts

Job summary

DHL Express is seeking a Customs Brokerage Supervisor to verify tariffs, price conversions, weight and volume for shipments to/from foreign destinations. The supervisor reviews invoices, bills of lading, and shipping statements to ensure compliance with applicable regulations.

You will lead a team of about 30, hire, coach, and develop staff while driving efficient clearance operations. The role requires strong supervisory skills, solid understanding of customs processes, and a track record of

Qualifications

BS/BA and 3-5 years of experience in related field, including supervisory experience.
Professional certification in some areas is required or preferred.
Customs Brokerage License preferred.

Responsibilities

Manages and coordinates customs clearance activities in a gateway environment efficiently and cost‑effectively.
Ensures compliance with federal and foreign regulations governing shipments and documentation.
Establishes, monitors, and revises policies and service standards for customs clearance.
Ensures all policies are consistently administered.
Meets key performance indicators for the product.
Supervises a staff of about 30, hiring, coaching and developing them.
Assigns work, sets completion dates, reviews progress and manages performance.