Gateway Clearance Supervisor - Lead Customs Operations

DHL Express; Erlanger (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

401K with company match

Healthcare benefits

Tuition reimbursement

Paid time off

Leave benefits

Employee discount

Work life program

Training opportunities

Job summary

DHL Express is seeking a Gateway Clearance Supervisor to lead customs clearance activities for exports and imports through the gateway environment. You will verify tariffs, weight, and documentation, ensuring compliance with applicable regulations and facilitating timely releases through customs.

As a supervisor, you will manage a team of about 30, hire and coach staff, and drive performance against KPIs. A BS/BA degree and 3-5 years of related experience are required, with eligibility for the

Qualifications

• BS/BA degree and 3-5 years experience in related field.
• Experience supervising staff and coordinating operations.
• Awareness of federal/foreign shipping regulations and security.

Responsibilities

• Manages customs clearance activities in gateway environment efficiently.
• Ensures compliance with shipment regulations and documentation accuracy.
• Establishes policies for customs clearance operations and service standards.
• Monitors policy adherence and administers procedures consistently.
• Meets KPIs for assigned product and manages a team of about 30 staff.
• Oversees hiring, coaching, training, and performance of subordinates.

Skills

Supervisory experience

Security awareness

Regulatory knowledge

Education

BS/BA degree

Job description

DHL Express is seeking a Gateway Clearance Supervisor to lead customs clearance activities for exports and imports through the gateway environment. You will verify tariffs, weight, and documentation, ensuring compliance with applicable regulations and facilitating timely releases through customs.

As a supervisor, you will manage a team of about 30, hire and coach staff, and drive performance against KPIs. A BS/BA degree and 3-5 years of related experience are required, with eligibility for the