Customs Brokerage Coordinator: Path to Account Management

Mohawk Global Logistics Corp; Oregon; Hybrid; USD 42,000 - 66,000; Full time

Job summary

Mohawk Global Logistics Corp is seeking a CHB Coordinator to support processing customs entries for assigned accounts and communicate with clients and CBP. The role focuses on building proficiency in entry processing, documentation review, and regulatory compliance under guidance from a team lead or supervisor.

The position emphasizes meeting KPIs, participating in training, and contributing to team success while handling routine inquiries and maintaining accurate records.

Qualifications

• Proficient in U.S. Customs regulations and brokerage procedures.
• Strong organizational skills and attention to detail.
• Experience with CargoWise or similar systems is preferred.

Responsibilities

• Serve as primary contact for assigned accounts with timely updates.
• Build professional client relationships through effective communication.
• Process customs entries accurately and in compliance with regulations.
• Review shipment documents for accuracy and completeness.
• Collaborate with internal teams and regulators to resolve issues.
• Escalate non-routine issues to leadership as needed.

Skills

Attention to detail

Communication

Customer service

Time management

Problem solving

Education

Bachelor's degree in Business, Supply Chain, Logistics, International Trade, or related field

Tools

CargoWise

Microsoft Office

Job description

Mohawk Global Logistics Corp is seeking a CHB Coordinator to support processing customs entries for assigned accounts and communicate with clients and CBP. The role focuses on building proficiency in entry processing, documentation review, and regulatory compliance under guidance from a team lead or supervisor.

The position emphasizes meeting KPIs, participating in training, and contributing to team success while handling routine inquiries and maintaining accurate records.