Customs Brokerage Coordinator - Hybrid - Paid Training

FedEx Logistics; Elk Grove Village (IL); Hybrid; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics coordinates documentation required by US Customs for entry of goods into the US, providing exceptional customer service and accurate classifications. The role handles data entry for import documentation, maintains shipment records, and adheres to regulations.

Training is provided, with a hybrid schedule and daytime hours. HS Diploma or GED is required, with 6 months brokerage/transportation or customer service experience preferred.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Data entry/keyboard experience required.
• MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Handle high volume of work.
• Handle time sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with internal staff, management of all levels, internal departments.
• Performs other or additional duties as assigned.
• Paid Training Provided.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

Skills

Data entry

Customer service

Communication

Organization

Independent work

Time management

Education

HS Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

FedEx Logistics coordinates documentation required by US Customs for entry of goods into the US, providing exceptional customer service and accurate classifications. The role handles data entry for import documentation, maintains shipment records, and adheres to regulations.

Training is provided, with a hybrid schedule and daytime hours. HS Diploma or GED is required, with 6 months brokerage/transportation or customer service experience preferred.