Customs Brokerage Coordinator

Alba Wheels Up International; Los Angeles (CA); Hybrid; USD 26,000 - 40,000; Full time

Job summary

Alba Wheels Up International in Los Angeles is seeking a Customs Brokerage Coordinator to support the oversight of customs brokerage activities for air and ocean shipments, ensuring accuracy and timely service.

You will process documentation, coordinate with management, and help drive customer satisfaction through detailed, compliant handling of shipments in a hybrid in-office role. Equal opportunity employer with competitive pay.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Attention to detail and accuracy is essential.
• Proficient with Windows and Microsoft Office Suite.
• Knowledge of Customs Brokerage software, Cargowise is a plus.

Responsibilities

• Process customs brokerage for air and ocean shipments.
• Enter and process import documentation for submission to U.S. Customs and other agencies.
• Follow up on customs matters and resolve issues promptly.
• Respond to customer and inter-company inquiries in a timely manner.
• Classify goods in the Harmonized Tariff Schedule across a broad range of commodities.

Skills

Good communication

Detail oriented

Team player

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office

Cargowise

Job description

CAREERS

Fast growing like
your aspirations

Alba is the Customs and Logistics Authority. The success we bring to our customers means we’re looking for talented individuals to join our team.If your primary focus is on customer success, and you have experience in the customs brokerage, trade compliance, or logistics field, we want to speak with you.Review our currently available positions below to see if we have a role for you.Don’t see anything just yet? Contact us and tell us a little about yourself.

Let’s see what might be in our plan…

“I love that no two days are the same. Every day is a different puzzle to solve, and I get to work alongside incredibly talented people with decades of experience.” Matthew Micali Key Account Manager

“One of the things that has kept me engaged throughout my career at Alba is the dynamic nature of the business. The relationships I’ve built and the opportunity to contribute to our customers’ success have been especially meaningful.” Lori Rosario VP of Business Development

Position: Customs Brokerage Coordinator Location: Los Angeles, CA
Job Id: 198 # of Openings: 2

Customs Brokerage Coordinator

Location: Los Angeles, California In Office Presence: Hybrid The Opportunity

Join us as a Customs Brokerage Coordinator and play a pivotal role in shaping Alba Wheels Up International’s future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.

Company Mission & Values
Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:

• Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.

• Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.

• Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.

Job Description:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and personnel to establish service criteria and meet customer requirements. Seeking an entry writer(s) to help us out with the following duties:

Responsibilities:

• Processing Customs brokerage for air and ocean shipments

• Data entry and processing of various import related documentation for submission to U.S. Customs and PGA’s (participating Government Agencies)

• Follow up on Customs matters and resolve problems

• Answer both customer inquiries and inter-company inquiries

• Classify goods in the harmonized tariff schedule (broad range of commodities)

Qualifications & Requirements:

• High school diploma or equivalent

• A minimum of 2 years of experience in Customs Brokerage for both air and ocean shipments

• Good communication skills (verbal and written)

• Must be detailed oriented

• Proficient in Windows and Microsoft Office Suite

• Knowledge of Customs Brokerage software, experience working with Cargowise is a plus

• Must be a team player

Alba Wheels Up International is an Equal Opportunity Employer

Pay Range:$19.23 - $28.85 per hour