Customer Teller: Cash Handling & ATM Ops

GreatAmerica Financial Services Corporation; Hiawatha (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Monthly bonuses for eligible employees

Paid time off

Health insurance

Dental insurance

Vision insurance

Gym reimbursement

Parental leave

Job summary

GreatAmerica Bank in Hiawatha is seeking a Teller to support daily branch operations, process customer transactions, and maintain cash and ATM controls. The role emphasizes accuracy, compliance, and secure handling of customer information while delivering professional service.

Responsibilities include balancing cash, processing deposits and withdrawals, and assisting with branch capture and ATM activity. Onsite work with a strong focus on procedures and customer experience.

Qualifications

• High school diploma or equivalent required.
• Customer service, retail, or cash-handling experience preferred.
• Ability to learn banking systems and procedures on the job.

Responsibilities

• Process customer transactions accurately and efficiently, including deposits, withdrawals, check cashing, check orders, and related services.
• Balance cash drawer daily and resolve discrepancies promptly.
• Follow cash handling, dual-control, and security procedures at all times.
• Run daily Branch Capture work and secure it per bank procedures.
• Assist in processing and balancing ATM and night deposit activity using dual-control procedures.
• Identify and escalate transaction issues, system concerns, or customer questions to appropriate branch staff.
• Complete required compliance documentation related to teller transactions, including CTRs as needed.
• Provide professional, courteous customer service while maintaining confidentiality of customer information.
• Maintain a clean, organized, and well-stocked teller workstation.

Skills

Cash handling

Attention to detail

Customer service

Procedures adherence

Computer proficiency

Education

High School Diploma

Tools

Banking software

Job description

GreatAmerica Bank in Hiawatha is seeking a Teller to support daily branch operations, process customer transactions, and maintain cash and ATM controls. The role emphasizes accuracy, compliance, and secure handling of customer information while delivering professional service.

Responsibilities include balancing cash, processing deposits and withdrawals, and assisting with branch capture and ATM activity. Onsite work with a strong focus on procedures and customer experience.