Senior Teller & Customer Experience Lead

Associated Bank - Corp; Omaha (NE); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Retirement savings (401k & Pension)

Paid time off to volunteer

Diversity-focused Colleague Resource/G

Competitive salaries + professional发展

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking, loans, investments &

Job summary

Associated Bank in Omaha is seeking a Teller to deliver exceptional customer service, process deposits and withdrawals, and safeguard cash with precision. You will balance cash daily, verify signatures, and support branch operations to ensure accurate records and compliance.

The role emphasizes providing accurate service, seizing sales opportunities, and collaborating with colleagues while adhering to bank policies and regulatory requirements.

Qualifications

• High School or equivalent required.
• 2-4 years Teller (or equivalent cash handling) and strong customer service and operations skills.
• We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

Responsibilities

• Attract and retain customer relationships by extending a warm welcome and common courtesies to every customer and by providing accurate and timely customer service.
• Balance and prove cash daily to maintain accurate transactions processed and record keeping.
• Assist in coordinating the teller operations by giving guidance and direction to maintain quality customer service; related activities include training, cash audits, check approval, scheduling, buying/selling cash with the Wholesale Vault department and Tellers, monitoring teller cash balances and assists with cash recounts.

Skills

Customer service

Cash handling

Sales awareness

Team collaboration

Education

High School or equivalent

Job description

Associated Bank in Omaha is seeking a Teller to deliver exceptional customer service, process deposits and withdrawals, and safeguard cash with precision. You will balance cash daily, verify signatures, and support branch operations to ensure accurate records and compliance.

The role emphasizes providing accurate service, seizing sales opportunities, and collaborating with colleagues while adhering to bank policies and regulatory requirements.