Customer Support Specialist & Troubleshooting Pro

Q5 Connections; Louisville (KY); On-site; USD 30,000 - 38,000; Part time

Job summary

A customer service firm is seeking a Customer Service Representative in Louisville, KY. Candidates should have experience in customer service, be able to work a minimum of 15 hours weekly, and possess excellent communication skills. The role involves handling inquiries, resolving complaints, and providing product information. The ideal candidate will have a positive demeanor and the ability to manage multiple tasks effectively.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients and work minimum 15 hours weekly.
• Positive and professional demeanor with excellent communication skills.

Responsibilities

• Handle customer inquiries and complaints effectively.
• Provide information about the products and services accurately.
• Troubleshoot and resolve product issues and concerns.

Skills

Customer service experience

Rapport building

Multitasking

Verbal communication

Written communication

Job description

A customer service firm is seeking a Customer Service Representative in Louisville, KY. Candidates should have experience in customer service, be able to work a minimum of 15 hours weekly, and possess excellent communication skills. The role involves handling inquiries, resolving complaints, and providing product information. The ideal candidate will have a positive demeanor and the ability to manage multiple tasks effectively.