Customer Service Pro – Growth, Benefits & Flex Schedule

Jgrayinsurance; Louisville (KY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

A leading insurance agency located in Louisville, KY is looking for a Customer Service Representative. This role involves providing exceptional customer service, assisting with policy inquiries and changes, as well as processing claims. The ideal candidate should possess strong communication and multitasking skills, and prior customer service experience is preferred. The position offers a competitive salary ranging from $60,000.00 to $70,000.00 annually, alongside various benefits including health insurance and opportunities for career advancement.

Qualifications

• Excellent communication and interpersonal skills are necessary.
• Detail-oriented with the ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Provide assistance with customer inquiries and policy information.
• Help customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate customer interaction records.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish Preferred

Job description

A leading insurance agency located in Louisville, KY is looking for a Customer Service Representative. This role involves providing exceptional customer service, assisting with policy inquiries and changes, as well as processing claims. The ideal candidate should possess strong communication and multitasking skills, and prior customer service experience is preferred. The position offers a competitive salary ranging from $60,000.00 to $70,000.00 annually, alongside various benefits including health insurance and opportunities for career advancement.