East Coast Customer Support & Inventory Specialist

FHLB Des Moines; Kentucky; Remote; USD 35,000 - 45,000; Full time

Job summary

A financial services institution in Kentucky is seeking a Customer Service Representative to provide support to Territory Managers and customers. The ideal candidate will have at least 2 years of customer service experience, excellent communication skills, and proficiency in MS Office. Responsibilities include responding to service requests, identifying and resolving issues, and managing multiple priorities effectively. This role requires attention to detail and a professional demeanor, with potential evening and weekend work depending on business needs.

Qualifications

• 2 years’ experience in customer service.
• Excellent verbal and written communication skills.
• Proficient in MS Windows and Office.

Responsibilities

• Provide support to Territory Managers and customers.
• Respond to service requests and follow up as needed.
• Identify and resolve problems in a timely manner.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Detail-oriented

Proficient in MS Office

Job description

A financial services institution in Kentucky is seeking a Customer Service Representative to provide support to Territory Managers and customers. The ideal candidate will have at least 2 years of customer service experience, excellent communication skills, and proficiency in MS Office. Responsibilities include responding to service requests, identifying and resolving issues, and managing multiple priorities effectively. This role requires attention to detail and a professional demeanor, with potential evening and weekend work depending on business needs.