Customer Support Specialist: Mentor, Close Deals, Grow

Egreenservices; Warren (MI); On-site; USD 59,000 - 78,000; Full time

Job summary

Wealth Management Corp in Warren, MI is seeking a Customer Support Specialist who treats Verbal Communication as a competitive sport. Earn $59,000 - $78,000 yearly and join a team that values mentorship, flexibility, and growth in a client-centric environment.

You will handle live chat and email interactions, translate customer needs into fast resolutions, and collaborate with sales and marketing to align strategies. The role requires strong written tone and proven follow-through.

Qualifications

• 3+ years in a similar Customer Support Specialist role.
• 5 years of live chat support experience.
• Strong written tone in high-stakes email communication.

Responsibilities

• Forecast demand and align marketing investment with sales objectives.
• Carry a 59,000 - 78,000-tier quota and the playbook to hit it.
• Mentor junior reps on outreach cadence and objection handling.
• Pair Salesforce Service Cloud insight with judgment to rank hot leads.
• Pitch Wealth Management Corp at 59,000 - 78,000 value without apologizing for the price.
• Turn cold leads into signed deals across Warren, MI.

Skills

Verbal Communication

Troubleshooting

Live Chat Support

Pattern recognition

Job description

Wealth Management Corp in Warren, MI is seeking a Customer Support Specialist who treats Verbal Communication as a competitive sport. Earn $59,000 - $78,000 yearly and join a team that values mentorship, flexibility, and growth in a client-centric environment.

You will handle live chat and email interactions, translate customer needs into fast resolutions, and collaborate with sales and marketing to align strategies. The role requires strong written tone and proven follow-through.