Customer Support Specialist — Mentorship Flexible Schedules

Content Solutions LLC; City of Yonkers (NY); On-site; USD 61,000 - 99,000; Full time

Job summary

Content Solutions LLC is seeking a Customer Support Specialist in Yonkers, NY. The role rewards curiosity about why people buy and skill in explaining value.

You’ll own the handoff process, craft persuasive product demos, and help drive the sales marketing lifecycle from funnel to close. With a $61,000 - $99,000 salary and a mentorship-focused environment, the company emphasizes de-escalation, CSAT reporting, and a strong fit for someone who thrives on ownership and measurable results.

Qualifications

• Proven track record delivering results as a junior Customer Support Specialist.
• Junior-caliber judgment about when to elevate and when to absorb.
• 1+ years that left you with strong instincts and few illnesses.
• Familiarity with the Yonkers market and local sales marketing landscape.
• The discipline to finish the boring 20% that makes the rest matter.
• Proven follow-through, measured in shipped things rather than good intentions.

Responsibilities

• Pitch Content Solutions LLC at $61,000 - $99,000 value without apologizing for the price
• Carry the booth conversation past small talk into next steps
• Own the handoff doc that keeps nothing falling between Work-Life Balance and CRM
• Tune the ad creative until the sales marketing cost-per-lead drops
• Qualify hard, so the junior team only chases real money
• Read the sales marketing market and reposition the offer when it shifts
• Deliver persuasive product demos to hardworking buyers and stakeholders
• Turn Content Solutions LLC's high-energy differentiator into a thirty-second pitch

Skills

Junior CS Specialist

Judgment

1+ year experience

Yonkers market knowledge

Discipline to finish tasks

Follow-through

Job description

Content Solutions LLC is seeking a Customer Support Specialist in Yonkers, NY. The role rewards curiosity about why people buy and skill in explaining value.

You’ll own the handoff process, craft persuasive product demos, and help drive the sales marketing lifecycle from funnel to close. With a $61,000 - $99,000 salary and a mentorship-focused environment, the company emphasizes de-escalation, CSAT reporting, and a strong fit for someone who thrives on ownership and measurable results.