Customer Support Specialist II – Fast, Friendly Help

eTeam Inc; North Carolina; On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service provider in North Carolina is looking for a Customer Service Specialist II to assist with inquiries and complaints related to their products or services. This entry-level position requires a high school diploma and a willingness to learn, as no prior experience is necessary. You will answer customer calls, resolve routine issues, and document feedback to enhance the customer experience.

Qualifications

• No prior experience required, but a positive attitude and willingness to learn are essential.

Responsibilities

• Handles questions and complaints about the company's products or services.
• Answers customer service calls and resolves routine issues.
• Documents customer feedback and complaints.

Education

High School Preferred

Job description

A customer service provider in North Carolina is looking for a Customer Service Specialist II to assist with inquiries and complaints related to their products or services. This entry-level position requires a high school diploma and a willingness to learn, as no prior experience is necessary. You will answer customer calls, resolve routine issues, and document feedback to enhance the customer experience.