Customer Support Specialist - Entry Level

Phaxis; Davidson (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

A customer service provider is seeking a Customer Service Representative in Davidson, NC. This entry-level position involves handling customer inquiries, processing orders, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and a background in customer service. The role requires no formal education, but experience is preferred. Contract employment with a pay range of $15.00/hr - $20.00/hr is offered.

Responsibilities

• Address customer inquiries quickly and professionally via phone and email.
• Accurately handle and process customer orders.
• Ensure issues are resolved and customers are satisfied through follow-up communication.
• Investigate and resolve customer issues as needed.
• Work with internal teams to handle complex requests.
• Maintain a positive and professional demeanor in all interactions.

Skills

Strong interpersonal and communication skills

Excellent at customer service and problem-solving

Detail-oriented with multitasking and prioritization skills

Basic proficiency in computer applications and email

Education

No formal education required

Preferred: Experience in customer service

Advantageous: Background in retail or healthcare

Job description

A customer service provider is seeking a Customer Service Representative in Davidson, NC. This entry-level position involves handling customer inquiries, processing orders, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and a background in customer service. The role requires no formal education, but experience is preferred. Contract employment with a pay range of $15.00/hr - $20.00/hr is offered.