Customer Support Specialist – Heavy Equipment & Growth

Stotz Equipment; Riverton (WY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Profit Sharing Bonus Program

401(K) with 4% Company Match

Medical, Dental, Vision & Life Insur

Paid Time Off, Sick Time & Company Hol

Tuition Reimbursement & Apprenticeship

Technician Incentive Program

Employee Assistance Program (EAP)

Boot Voucher & Technician Tool Account

Company Vehicle (for qualifying roles)

Training through John Deere University

John Deere Credit Union membership

Advancement Opportunities

Job summary

Stotz Equipment is seeking a Customer Support Representative for large equipment in Riverton, WY to support municipal and government accounts. You will build relationships, offer parts and services, and ensure a standout customer experience, working closely with customers to understand needs and deliver solutions.

The role emphasizes collaboration with multiple departments to process orders, train customers on site, and contribute to a high-energy team focused on reliable service and sales

Qualifications

• Must have high integrity, be loyal and a team player.
• Organized and highly motivated; able to multi-task under stress.
• Proficient with Word and Excel; strong written and verbal communication.
• Excellent customer service skills and ability to build relationships.
• Comfortable representing and selling products and services.

Responsibilities

• Represent and sell products and/or services to existing and new customers in the market area.
• Engage with customers to understand their needs and offer solutions.
• Provide robust customer service to ensure high satisfaction.
• Assist with on-site machine setup and training customers.
• Collaborate with store departments to process orders.

Skills

Customer service mindset

Communication skills

Organizational skills

Multi-tasking

Word/Excel proficiency

Driving and trailer handling

Clean driving record

Education

High School Diploma or Equivalent

2-Year Degree preferred

Tools

Word

Excel

Job description

Stotz Equipment is seeking a Customer Support Representative for large equipment in Riverton, WY to support municipal and government accounts. You will build relationships, offer parts and services, and ensure a standout customer experience, working closely with customers to understand needs and deliver solutions.

The role emphasizes collaboration with multiple departments to process orders, train customers on site, and contribute to a high-energy team focused on reliable service and sales