Customer Support Specialist — Growth & Remote Potential

Edfinancial Careers; Dayton (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Tuition Reimbursement

Leadership Development

Medical Insurance

Dental Insurance

Vision Insurance

Telemedicine

Job summary

Edfinancial Services in Dayton, TN is seeking a Customer Service Representative to handle inbound and outbound calls with professionalism and empathy while delivering clear information about our products and services.

This full-time role offers starting pay of $18.00 per hour plus $5.09 per hour of Health and Welfare Benefit, for a total value over $23/hour, plus growth opportunities, training, and a supportive team environment.

Qualifications

• Professional appearance and positive attitude
• Strong communication and listening skills
• Ability to deliver clear and accurate information to solve problems efficiently
• Flexibility and availability during business hours
• Basic computer proficiency
• Ability to collaborate with teammates and leaders who want to see you succeed

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about our products and services.
• Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
• Use sound judgment and strong communication skills to support each customer interaction.
• Collaborate with your team to create a positive, high-quality work environment.

Job description

Edfinancial Services in Dayton, TN is seeking a Customer Service Representative to handle inbound and outbound calls with professionalism and empathy while delivering clear information about our products and services.

This full-time role offers starting pay of $18.00 per hour plus $5.09 per hour of Health and Welfare Benefit, for a total value over $23/hour, plus growth opportunities, training, and a supportive team environment.