Customer Service Rep: Remote Potential & Career Growth

Edfinancial-Service; Dayton (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development program

Health benefits

Job summary

Edfinancial Services in Dayton, TN is seeking a Customer Service Representative to be the friendly, knowledgeable voice for customers. You will handle inbound and outbound calls, provide clear information, and resolve issues while adhering to federal and company guidelines.

The role offers a starting pay of $18.00 per hour plus $5.09 per hour in Health and Welfare Benefits, totaling over $23/hour in value. Evening shifts available, with no weekends and room for growth, training, and a supportive

Qualifications

• Strong communication and listening abilities.
• Experience in customer service environments preferred.
• Ability to resolve questions quickly while following guidelines.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about products and services.
• Resolve questions and issues quickly while complying with federal and company guidelines.
• Use sound judgment and strong communication to support customers.
• Collaborate with teammates to maintain a positive work environment.

Skills

Communication skills

Customer service

Empathy

Team collaboration

Computer basics

Tools

CRM software

Job description

Edfinancial Services in Dayton, TN is seeking a Customer Service Representative to be the friendly, knowledgeable voice for customers. You will handle inbound and outbound calls, provide clear information, and resolve issues while adhering to federal and company guidelines.

The role offers a starting pay of $18.00 per hour plus $5.09 per hour in Health and Welfare Benefits, totaling over $23/hour in value. Evening shifts available, with no weekends and room for growth, training, and a supportive