Customer Care Pro - Growth, Training & Remote Option

Edfinancial Services, LLC; United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development programs

Health and welfare benefit

11 paid holidays

Paid vacation

Remote work after on-site training

Job summary

Edfinancial Services, LLC is seeking a Customer Service Representative in Dayton, TN. The role handles inbound and outbound calls, provides accurate information about products and services, and resolves issues while ensuring compliance with guidelines.

Training and growth opportunities support ongoing development. The position offers a supportive team environment with a starting pay of $18.00/hour plus benefits, no weekends, and evening shift flexibility.

Qualifications

• Professional appearance and positive attitude.
• Strong communication and listening skills.
• Ability to deliver clear and accurate information to solve problems efficiently.
• Flexibility and availability during business hours.
• Basic computer proficiency.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about our products and services.
• Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
• Use sound judgment and strong communication skills to support each customer interaction.
• Collaborate with your team to create a positive, high-quality work environment.

Skills

Customer service

Communication

Problem solving

Team collaboration

Tools

CRM software

Job description

Edfinancial Services, LLC is seeking a Customer Service Representative in Dayton, TN. The role handles inbound and outbound calls, provides accurate information about products and services, and resolves issues while ensuring compliance with guidelines.

Training and growth opportunities support ongoing development. The position offers a supportive team environment with a starting pay of $18.00/hour plus benefits, no weekends, and evening shift flexibility.