Customer Service Specialist – In-Office Growth & Benefits

UNAVAILABLE; Bartlett (TN); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Disability and Term Life Insurance

Paid Time Off (PTO)

Job summary

Join our dedicated team in Bartlett, TN as a Customer Service Representative. You will play a crucial role in ensuring customer satisfaction and support. The ideal candidate will have a high school diploma, a minimum of 2 years of call center experience, and exceptional communication skills.

This position offers a pay range of $16.00 - $19.00 per hour, Monday to Friday, with opportunities for professional growth and benefits such as medical insurance and a matching 401(k).

Qualifications

• 2+ years of proven success in a call center role.
• Inbound and outbound call volume experience.
• Comfortable with selling services over the phone.

Responsibilities

• Call customers for quality checks.
• Schedule visits for maintenance customers.
• Follow up on customer reviews.

Skills

Empathy

Problem-solving

Exceptional communication

Independent judgment

Organizational skills

Education

High School Diploma or GED Equivalent

Tools

Service Titan

Job description

Join our dedicated team in Bartlett, TN as a Customer Service Representative. You will play a crucial role in ensuring customer satisfaction and support. The ideal candidate will have a high school diploma, a minimum of 2 years of call center experience, and exceptional communication skills.

This position offers a pay range of $16.00 - $19.00 per hour, Monday to Friday, with opportunities for professional growth and benefits such as medical insurance and a matching 401(k).