Customer Support Specialist | $27-$32/hr + Growth (CA)

Uline; Anaheim (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance

Generous PTO

Job summary

Uline in Ontario, CA is seeking a Customer Support Specialist to build relationships, provide solutions and deliver legendary service. This is a full-time on-site position at our California Branch with hours 1:30 PM to 10 PM, four weekdays and one weekend day.

You will process orders, answer product and shipping questions, and develop product expertise using our tools. Uline trains you for a long-term career in a family-owned company.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Communication skills

Problem solving

Learnability

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Ontario, CA is seeking a Customer Support Specialist to build relationships, provide solutions and deliver legendary service. This is a full-time on-site position at our California Branch with hours 1:30 PM to 10 PM, four weekdays and one weekend day.

You will process orders, answer product and shipping questions, and develop product expertise using our tools. Uline trains you for a long-term career in a family-owned company.