Customer Support Specialist for Photo & Print Services

Printerpix; Florida; Presencial; USD 35 000 - 50 000; Tempo integral

Resumo da oferta

Printerpix is seeking a Customer Service Representative who will serve as a vital contact point for customers, addressing issues like billing and troubleshooting. The ideal candidate will have at least 3 years of experience in customer service.

This role requires excellent communication skills and a customer-first mindset to ensure satisfaction and efficient service. Candidates should be proficient with office equipment and bring a dynamic spirit to contribute positively to customer relations.

Qualificações

• 3+ years of experience in Customer Service or Call Center environment.
• Ability to use telephone, computer, and other office equipment.

Responsabilidades

• Serve as a point of contact for customers overseeing various issues.
• Listen to customers’ questions and provide responses.
• Record details of customer contacts and actions taken.

Conhecimentos

Effective communication

Time management

Customer focus

Technical proficiency

Formação académica

High School Diploma OR GED

Descrição da oferta de emprego

Printerpix is seeking a Customer Service Representative who will serve as a vital contact point for customers, addressing issues like billing and troubleshooting. The ideal candidate will have at least 3 years of experience in customer service.

This role requires excellent communication skills and a customer-first mindset to ensure satisfaction and efficient service. Candidates should be proficient with office equipment and bring a dynamic spirit to contribute positively to customer relations.