Customer Success Advocate — Flexible Schedule & Growth

Michael Theisen - State Farm Agent; Woodbury (MN); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Michael Theisen - State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service and support to clients within our local community. You will handle inquiries, assist with policy questions, and contribute to a positive customer experience.

This role emphasizes teamwork with agency staff, accurate record keeping, and participation in retention initiatives. A friendly, patient approach and strong communication skills are essential for success.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication skills

Problem-solving

Customer service experience

Description du poste

Michael Theisen - State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service and support to clients within our local community. You will handle inquiries, assist with policy questions, and contribute to a positive customer experience.

This role emphasizes teamwork with agency staff, accurate record keeping, and participation in retention initiatives. A friendly, patient approach and strong communication skills are essential for success.