Customer Service, Call Center, E Hartford, CT, onsite

Hire Evolution Consulting; East Hartford (CT); Presencial; USD 26.000 - 29.000; Jornada completa

Descripción de la vacante

Hire Evolution Consulting in East Hartford, CT is seeking a contract-based administrative support professional for an onsite role. You will handle high volumes of inbound calls, switch between software programs on dual monitors, and manage data capture and payment services with accuracy.

The position emphasizes strong communication, rapid data entry, and confidentiality, with a 40-hour workweek and a 8:00 AM–5:00 PM schedule. A background check and drug screen are required.

Formación

• 1+ year of customer service experience in a call center or high-volume environment.
• Excellent communication and decision-making skills under pressure.
• Strong computer skills; ability to learn new software quickly.
• Typing speed of at least 30 WPM; a test will be required during interview.

Responsabilidades

• Handle a high volume of inbound calls in a fast-paced setting.
• Switch between multiple software programs and screens using dual monitors.
• Provide courteous, confidential responses to callers.
• Manage front-end duties, image and data capture, payment services, and document/transaction content management.
• Enter data into tracking systems with accuracy.

Conocimientos

Customer service

Data entry

Communication

Typing 30 WPM

Office software

Educación

High School Diploma or GED

Descripción del empleo

East Hartford, CT - Onsite Office Contract Role

Shift: Monday to Friday, 8:00 AM to 5:00 PM, long-term contract
Pay Rate: $19.94 per hour, paid weekly
Schedule: Full-time, 40 hours per week

Launch Your Career in a Dynamic Office Environment!

Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.

What You'll Do:

• Takes and responds to a high volume of inbound calls in a fast-paced environment
• Works with multiple software programs and toggles between programs using dual monitors
• Patiently and compassionately responds to callers regarding confidential information
• Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions.
• Data entry of information into a variety of tracking systems

What you’ll need:

• At least 1+ year(s) of customer service experience within a call center setting. Must be able to handle a high volume of calls and have excellent decision-making skills
• Professional and excellent communication skills; personable and able to handle high-stress calls
• Good computer skills; able to learn new software easily
• High School Diploma or GED
• Able to undergo and pass a background check and drug screen

Why Apply to This Role:

• Gain valuable expertise in administrative operations and data management—skills highly sought after in a variety of industries.
• Work with a supportive team that values accuracy, efficiency, and professional growth.
• Build a strong foundation for future roles in office administration, operations management, or related fields.

What We’re Looking For:

• Typing speed of at least 30 WPM. A typing test will be required during the interview process.
• A proactive attitude and a drive to excel in a professional office environ