Customer Care & Admin Specialist — Data Entry & Ops

Hire Evolution Consulting; East Hartford (CT); On-site; USD 26,000 - 29,000; Full time

Job summary

Hire Evolution Consulting in East Hartford, CT is seeking a contract-based administrative support professional for an onsite role. You will handle high volumes of inbound calls, switch between software programs on dual monitors, and manage data capture and payment services with accuracy.

The position emphasizes strong communication, rapid data entry, and confidentiality, with a 40-hour workweek and a 8:00 AM–5:00 PM schedule. A background check and drug screen are required.

Qualifications

• 1+ year of customer service experience in a call center or high-volume environment.
• Excellent communication and decision-making skills under pressure.
• Strong computer skills; ability to learn new software quickly.
• Typing speed of at least 30 WPM; a test will be required during interview.

Responsibilities

• Handle a high volume of inbound calls in a fast-paced setting.
• Switch between multiple software programs and screens using dual monitors.
• Provide courteous, confidential responses to callers.
• Manage front-end duties, image and data capture, payment services, and document/transaction content management.
• Enter data into tracking systems with accuracy.

Skills

Customer service

Data entry

Communication

Typing 30 WPM

Office software

Education

High School Diploma or GED

Job description

Hire Evolution Consulting in East Hartford, CT is seeking a contract-based administrative support professional for an onsite role. You will handle high volumes of inbound calls, switch between software programs on dual monitors, and manage data capture and payment services with accuracy.

The position emphasizes strong communication, rapid data entry, and confidentiality, with a 40-hour workweek and a 8:00 AM–5:00 PM schedule. A background check and drug screen are required.