Customer Support Specialist: Billing & Solutions

Brady Corporation; Salt Lake City (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive insurance coverage

Generous 401(k) with company match

Paid time off and holidays

Education reimbursement opportunities

Employee Assistance Program

Job summary

A leading identification solutions provider in Salt Lake City seeks a Customer Service Representative to manage customer relations and ensure satisfaction. Candidates should be adaptable and possess strong communication skills with at least one year of customer service experience. The role includes handling inquiries and maintaining a high-quality service standard. This is a full-time position offering competitive pay and comprehensive benefits.

Qualifications

• Minimum one year of customer service or equivalent job-related experience.
• Experience working under pressure and making independent decisions.
• Ability to interact with all levels of the organization.

Responsibilities

• Handle customer interactions from start to finish.
• Identify customer problems and assess solutions.
• Drive goals through individual metrics.

Skills

Strong verbal and written communication skills

Problem solving

Time management

Attention to detail

Adaptability

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

SAP

Job description

A leading identification solutions provider in Salt Lake City seeks a Customer Service Representative to manage customer relations and ensure satisfaction. Candidates should be adaptable and possess strong communication skills with at least one year of customer service experience. The role includes handling inquiries and maintaining a high-quality service standard. This is a full-time position offering competitive pay and comprehensive benefits.