Customer Service Associate — Fast-Paced & Fan-Focused

Mindlance; Salt Lake City (UT); On-site; USD 40,000 - 50,000; Full time

Job summary

A national recruiting company is looking for a Customer Service Representative in Salt Lake City, UT. This role requires strong customer service skills to address fulfillment issues, respond to inquiries, and maintain product knowledge. The ideal candidate will demonstrate excellent communication, organization, and problem-solving abilities in a fast-paced environment. A positive attitude and professional conduct consistent with company values are essential for success. Join a team that values initiative and personal growth.

Qualifications

• Proficient typing skills and computer literacy.
• Ability to handle customer information discreetly.
• Strong ethics required in customer service.

Responsibilities

• Identify and resolve problematic orders related to fulfillment.
• Respond to customer email inquiries timely and professionally.
• Provide excellent customer service over phone and email.

Skills

Active listening

Effective communication

Organizational skills

Problem-solving

Customer service skills

Job description

A national recruiting company is looking for a Customer Service Representative in Salt Lake City, UT. This role requires strong customer service skills to address fulfillment issues, respond to inquiries, and maintain product knowledge. The ideal candidate will demonstrate excellent communication, organization, and problem-solving abilities in a fast-paced environment. A positive attitude and professional conduct consistent with company values are essential for success. Join a team that values initiative and personal growth.