Customer Support Specialist – Auctions & Documentation

RB Global Inc.; California (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with 100% company match

15 days of PTO yearly

Job summary

RB Global Inc. is seeking a dedicated customer support representative to assist customers in obtaining necessary registrations and documentation for their consignors at auctions. The ideal candidate will have 1-3 years of experience in a high-volume customer contact role.

Your responsibilities include ensuring customer satisfaction by providing accurate information on auctions and resolving any issues that arise. RB Global offers competitive benefits including medical insurance, a 401k plan, and 15 days of PTO annually.

Qualifications

• 1-3 years experience at a high-volume customer contact.
• Commitment to maintaining strict ethical standards.
• Experience in a professional office work environment.

Responsibilities

• Provide support for customers with documentation.
• Resolve customer issues and track interactions.
• Ensure that customers have a positive experience.

Skills

Customer service

Ethical standards

Communication

Job description

RB Global Inc. is seeking a dedicated customer support representative to assist customers in obtaining necessary registrations and documentation for their consignors at auctions. The ideal candidate will have 1-3 years of experience in a high-volume customer contact role.

Your responsibilities include ensuring customer satisfaction by providing accurate information on auctions and resolving any issues that arise. RB Global offers competitive benefits including medical insurance, a 401k plan, and 15 days of PTO annually.