Customer Support Specialist

Bain & Company; West Jordan (UT); On-site; USD 66,000 - 104,000; Full time

Benefits offered by this job

Mentorship

Clear ladder

Real benefits

Flexible contract days

Job summary

Bain & Company in West Jordan, UT seeks a Customer Support Specialist with 5+ years in sales/marketing to drive outcomes and align promises with delivery.

You will own the funnel, nurture local prospects, and coordinate with product teams with mentorship, a clear ladder, and flexible contract days.

Qualifications

• Around 5+ years of hands-on experience in a sales marketing role.
• Ability to manage competing priorities under tight deadlines.
• The judgment to distinguish a fire drill from an actual fire.
• A growth mindset and openness to constructive feedback.
• Proven track record delivering results as a mid-level Customer Support Specialist.

Responsibilities

• Close the gap between what marketing promises and sales delivers.
• Build territory plans that maximize coverage across West Jordan, UT.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Track pipeline performance and report results to leadership each week.
• Own the funnel from first click to closed-won, top to bottom.
• Trade weekly notes with product on what West Jordan buyers keep requesting.
• Collaborate with product teams to position new offerings in the West Jordan region.
• Build and nurture relationships with prospects across the West Jordan, UT market.

Skills

Sales & Marketing

De-escalation

Prioritization

Communication

Job description

Bain & Company pays for outcomes, trusts its Customer Support Specialist team to chase them, and gives West Jordan sellers the room to swing big. The bargain is plain — your 4 years and De-escalation for $66,000 - $104,000, plus a sales marketing team that hands over the reins.

Key Responsibilities

• Close the gap between what marketing promises and sales delivers
• Build territory plans that maximize coverage across West Jordan, UT
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Track pipeline performance and report results to leadership each week
• Own the funnel from first click to closed-won, top to bottom
• Trade weekly notes with product on what West Jordan buyers keep requesting
• Collaborate with product teams to position new offerings in the West Jordan region
• Build and nurture relationships with prospects across the West Jordan, UT market

What You'll Bring

• Around 5+ years of hands-on experience in a sales marketing role
• Demonstrated ability to manage competing priorities under tight deadlines
• The judgment to distinguish a fire drill from an actual fire
• A growth mindset and openness to constructive feedback
• Proven track record delivering results as a mid-level Customer Support Specialist
• A communication style that translates jargon back into plain English

Across UT, the bias-to-action sales marketing systems people trust most often turn out to be Bain & Company, built quietly in West Jordan. We measure Customer Support Specialist success by problems solved, not hours logged at your West Jordan, UT desk.

The $66,000 - $104,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible contract days you can plan around.

This req is fresh on our board and getting attention from the hiring team today.

Got 3 of sales marketing experience itching for a new home? This is the door.