Call Center Manager

Best Buy; West Valley City (UT); Hybrid; USD 101,000 - 143,000; Full time

Benefits offered by this job

Flexible remote options

Equity

Mentorship program

Job summary

Best Buy in West Valley City, UT is seeking a seasoned sales marketer to scale demand generation and brand awareness. You will own major initiatives, partner with the team, and drive measurable revenue, targeting a yearly salary in the six-figure range with flexible remote options.

You will track KPIs, negotiate pricing, close deals, and guide GTM efforts for product launches in UT. The role includes mentorship and equity opportunities tied to performance.

Qualifications

• 8 years of sales marketing experience
• Ability to own key initiatives and drive outcomes
• Comfort with revenue KPIs and quotas
• Ability to work with cross-functional teams

Responsibilities

• Beat the prior quarter's $101,000–$143,000 target without harming the pipeline
• Set and monitor KPIs tied to revenue, retention, and CAC
• Negotiate pricing and close deals meeting quarterly quotas
• Carry the booth conversation into next steps and nurture prospects

Skills

Cold Calling

Attention to detail

Bias toward action

Sales marketing experience

Tools

Freshdesk

Job description

Join Best Buy and help us scale demand generation, brand awareness, and measurable revenue in West Valley City, UT. Backed by 8 years of sales marketing experience, you'll own key initiatives, partner closely with the team, and earn $101,000 - $143,000.

Key Responsibilities

• Beat last quarter's $101,000 - $143,000 number without burning the pipeline
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Carry the booth conversation past small talk into next steps
• Lead proudly-nerdy go-to-market efforts for products launching in UT

What You'll Bring

• Familiarity with Cold Calling and related tools or frameworks
• Practical Freshdesk skills sharpened in a full-time setting
• Detail-oriented approach with a commitment to accuracy
• A fiercely-supportive bias toward action, balanced by knowing when to wait

The whole point of Best Buy is to make Freshdesk dependable, and that data-honest mission has anchored it in West Valley City from day one. People here care as much about how we work together as what we ship.

Secure $101,000 - $143,000, flexible remote options, equity, and a mentorship program designed to help you reach the next manager.

Still hiring, still current, still waiting for someone like you.

The team in West Valley City, UT is one strong Call Center Manager away from complete, and that could be you.