Technical Support Specialist

Energy Innovation Corp; Bangor (ME); Remote; USD 57,000 - 82,000; Part time

Benefits offered by this job

Mentorship

Benefits

Growth opportunities

Job summary

Bain & Company is seeking a freelance Technical Support Specialist to communicate with CFOs and Bangor small-business owners in the same afternoon. The role blends energetic drive with 4 years of experience, offering a Bangor base, mentorship, benefits, and growth opportunities.

The headline salary is $57,000–$82,000 per year, with potential for expansion as the team grows. Candidate will relocate to Bangor, ME or work remotely, and will manage renewals, product launches in ME, and consistent

Qualifications

• 5+ years in a similar Technical Support Specialist role.
• Ability to navigate deadline-driven environments.
• Proven customer-centric service delivery.

Responsibilities

• Negotiate renewals and support sales initiatives in ME.
• Lead go-to-market messaging for products launching in ME.
• Maintain consistent Bangor-origin messaging across channels.
• Position Bain & Company in sales conversations with buyers.
• Share field intel to sharpen next quarter's ads.
• Qualify inbound leads and route through the funnel efficiently.

Skills

Technical support experience

Deadline-driven

Customer-centric

Collaborative teamwork

Willingness to relocate/remote work

Tools

CRM

Job description

Bain & Company is hiring a freelance Technical Support Specialist who can speak to a CFO and a Bangor small-business owner in the same afternoon. Pair fun-loving drive with 4 years and Bain & Company returns $57,000 - $82,000, a Bangor base, and growth that outpaces the title.

Key Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet
• Lead plainspoken go-to-market efforts for products launching in ME
• Keep the messaging consistent from Bangor, ME billboards to cold DMs
• Plant Bain & Company in the sales marketing conversations buyers already trust
• Hand marketing the field intel that sharpens next quarter's ads
• Qualify inbound leads and route them through the sales funnel efficiently

What You'll Bring

• Experience thriving in a performance-driven, deadline-driven setting like Bain & Company
• The integrity to flag your own mistakes first
• Track record that proves you can customer-centric ship under deadline pressure
• A collaborator's reflex to share credit and absorb blame
• Willingness to relocate to Bangor, ME, or to make remote work
• Roughly 5+ years operating in a similar Technical Support Specialist position

Long before sales marketing was fashionable, Bain & Company was already solving it for businesses scattered across ME. Kindness and high standards live together comfortably on this unfussy Bangor team.

The headline reads $57,000 - $82,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Inbound Call Handling.

We are meeting Technical Support Specialist candidates now and moving qualified ones forward fast.

The next chapter of your career is one application away.