Customer Support Specialist

Energy Innovation Corp; Waco (TX); On-site; USD 72,000 - 107,000; Full time

Job summary

Industrial Solutions Corp in TX is seeking a Customer Support Specialist to blend sharp analytics with persuasive communication. This temporary opportunity is designed for someone who wants to own outcomes, sharpen Genesys Cloud, and grow with a tight-knit team.

You will create sales collateral, mentor others, read the room on senior calls, and carry a tiered quota of 72k to 107k while guiding prospects from interest to invoice.

Qualifications

• At least 6 years of standing behind your own estimates.
• Authorized to work in the United States without sponsorship.
• 7+ years building trust the slow, unglamorous way.
• The reflex to surface risk before it surfaces itself.
• TX sensibility or genuine curiosity about this market.
• The judgment to distinguish a fire drill from an actual fire.

Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward
• Mentor junior reps on outreach cadence and objection handling
• Read the room on every senior call and adjust the close
• Build and nurture relationships with prospects across the Waco, TX market
• Carry the brand voice into every cold call and every caption
• Steer Industrial Solutions Corp prospects from interest to invoice without friction
• Script the webinar that fills the sales marketing top of funnel
• Carry a $72,000 - $107,000-tier quota and the playbook to hit it

Skills

Analytics

Persuasion

Sales experience

Tools

Twilio Flex

Salesforce Service Cloud

Job description

A trust-the-team Customer Support Specialist thrives here by blending sharp analytics with a genuine talent for persuasion. This is a temporary opportunity built for someone who wants to own outcomes, sharpen Genesys Cloud, and grow with a tight-knit team.

Key Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward
• Mentor junior reps on outreach cadence and objection handling
• Read the room on every senior call and adjust the close
• Build and nurture relationships with prospects across the Waco, TX market
• Carry the brand voice into every cold call and every caption
• Steer Industrial Solutions Corp prospects from interest to invoice without friction
• Script the webinar that fills the sales marketing top of funnel
• Carry a $72,000 - $107,000-tier quota and the playbook to hit it

What You'll Bring

• At least 6 years of standing behind your own estimates
• Authorized to work in the United States without sponsorship
• 7+ years building trust the slow, unglamorous way
• The reflex to surface risk before it surfaces itself
• Hands-on familiarity with Twilio Flex, sharpened by Salesforce Service Cloud side projects
• A TX sensibility, or genuine curiosity about this market
• The judgment to distinguish a fire drill from an actual fire

Long before sales marketing was fashionable, Industrial Solutions Corp was already solving it for businesses scattered across TX. A senior title opens doors here, but earning real trust is what keeps them open.

For this Customer Support Specialist role we offer $72,000 - $107,000, a mentor who has walked the path, and benefits designed for life outside Industrial Solutions Corp.

Just updated, just confirmed, just waiting on the right applicant.