Customer Support Specialist

Egreenservices; Springfield (OH); Hybrid; USD 53,000 - 76,000; Full time

Benefits offered by this job

Hybrid schedule

Personal development plan

Job summary

Houston Methodist in Springfield, OH is seeking a temporary Customer Support Specialist to manage the full sales cycle from first touch to close. The role emphasizes call center operations with a hybrid work setup and compensation ranging from $53,000 to $76,000 annually.

You’ll join a team that values disciplined execution, mentorship, and data-driven decision making, offering a personalized development plan to advance your sales career goals. This position is reviewed daily as openings arise.

Qualifications

• 4+ years in call center operations.
• Experience mentoring or supporting mid-level teammates.
• Ability to translate analytical thinking complexity for a non-technical audience.
• Good judgment to distinguish a fire drill from an actual fire.
• Comfort with temporary arrangements and people-centered workplace rhythms.

Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Analyze campaign metrics and optimize spend against revenue targets.
• Map buyer pain to Houston Methodist's pitch deck, slide by slide.
• Rewrite the one-pager until a Springfield stranger gets it in ten seconds.
• Script the webinar that fills the sales marketing top of funnel.

Skills

Call Center Operations

Mentor teammates

Analytical thinking

Independent judgment

Tools

CRM

Zendesk

Job description

As a Customer Support Specialist on our trust-the-team go-to-market team, you will own the full sales cycle from first touch to close. A temporary Customer Support Specialist post in Springfield that values Call Center Operations over 4 years, pays $53,000 - $76,000, and never boxes you in.

Key Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Maintain accurate records in the CRM and forecast monthly bookings
• Analyze campaign metrics and optimize spend against revenue targets
• Map buyer pain to Houston Methodist's pitch deck, slide by slide
• Rewrite the one-pager until a Springfield stranger gets it in ten seconds
• Script the webinar that fills the sales marketing top of funnel

What You’ll Bring

• Proven Call Center Operations results, ideally seasoned in Springfield, OH
• Demonstrated capacity to mentor or support mid-level teammates
• Experience translating Analytical Thinking complexity for a non-technical audience
• The judgment to distinguish a fire drill from an actual fire
• Comfort with temporary arrangements and the rhythms of a people-centered workplace
• Critical thinking skills and sound, independent judgment
• Proven follow-through, measured in shipped things rather than good intentions

Houston Methodist brings together transparent people in Springfield, OH who care deeply about the craft behind sales marketing. A mid-level engineer and a director debate Coaching ideas on equal footing in our Springfield standups.

You’ll receive $53,000 - $76,000, a hybrid schedule, and a personalized development plan tailored to your sales marketing career goals.

We are reviewing Coaching and Zendesk backgrounds on a daily basis for this seat.