Customer Support Specialist

InnovateNow; Fontana (CA); Hybrid; USD 74,000 - 109,000; Full time

Job summary

InnovateNow in Fontana, CA is seeking a Customer Support Specialist with sales acumen to own and forecast a $74,000 - $109,000 quota while coaching a growing team. The role blends quota attainment with mentorship and cross-functional collaboration to drive multi-channel campaigns and strategic accounts.

Ideal candidates bring hands-on account management, strong public speaking, and a willingness to commute or work flexibly as needed, with a collaborative mindset and a passion for software-driven

Qualifications

• Hands-on account management experience.
• Strong public speaking skills.
• Familiarity with Fontana market and local sales landscape.
• Willingness to commute to Fontana, CA or work flexibly.
• Collaborative mindset and enthusiasm for teamwork.

Responsibilities

• Pair a $74,000 - $109,000 quota with the discipline to forecast it straight.
• Sell the supportive roadmap, not just today's feature set.
• Mentor junior reps on outreach cadence and objection handling.
• Carry the CA number and the relationships that make it real.
• Develop and execute multi-channel campaigns that drive qualified leads for InnovateNow.
• Pitch InnovateNow at $74,000 - $109,000 value without apologizing for the price.

Skills

Account management

Public speaking

Fontana market

Team collaboration

Willingness to commute

Job description

We built the Customer Support Specialist seat at InnovateNow for someone who can sell at $74,000 - $109,000 stakes and coach the team that follows. The structure is built for growth: $74,000 - $109,000 now, sales marketing ownership soon, and an InnovateNow ladder that keeps adding rungs.

Key Responsibilities

• Pair a $74,000 - $109,000 quota with the discipline to forecast it straight
• Sell the supportive roadmap, not just today's feature set
• Mentor junior reps on outreach cadence and objection handling
• Carry the CA number and the relationships that make it real
• Develop and execute multi-channel campaigns that drive qualified leads for InnovateNow
• Pitch InnovateNow at $74,000 - $109,000 value without apologizing for the price

What You'll Bring

• Hands-on command of Account Management, with Public Speaking as a close second
• Familiarity with the Fontana market and local sales marketing landscape
• Willingness to commute to Fontana, CA or work flexibly as needed
• A collaborative mindset and genuine enthusiasm for teamwork

Founded by engineers who believe small teams ship great software, InnovateNow now serves customers across the country from its Fontana, CA office. We keep our process light so engineers can spend their energy on Cross-selling and Customer Feedback Analysis, not bureaucracy.

Take $74,000 - $109,000, add a mentor invested in your rise, layer on benefits and remote options, and that is the InnovateNow offer in one breath.

This posting reflects an open need we are working to close this quarter.