Customer Support Specialist

Energy Innovation Corp; Edmond (OK); Hybrid; USD 69,000 - 99,000; Full time

Benefits offered by this job

Mentorship

Benefits suite

Flexible schedules

Job summary

InnovateLab in Edmond, OK is seeking a mid-level Customer Support Specialist to handle inbound calls, qualify leads, and support sales efforts. The role offers a $69,000 - $99,000 annual salary and opportunities to influence strategy from a growing team.

Relocation to Edmond, OK or remote work within the US are acceptable. A track record of strong attention to detail and clear communication is essential for daily deliverables and mentorship within a supportive benefits program.

Qualifications

• 3+ years experience with inbound call handling.
• Willingness to relocate to Edmond, OK, or to work remotely.
• Meticulous attention to detail across every deliverable.
• Experience aligning customer needs with sales goals is a plus.

Responsibilities

• Field objections on price the way a mid-level pro does it.
• Develop and execute multi-channel campaigns that drive qualified leads for InnovateLab.
• Run discovery calls that uncover budget without asking for it.
• Pull the innovative case study that closes a stalled Edmond deal.
• Pair a $69,000 - $99,000 quota with the discipline to forecast it.

Skills

Inbound call handling

Relocation willingness

Remote work adaptability

Attention to detail

Tools

Genesys Cloud

Job description

InnovateLab pays $69,000 - $99,000 for a mid-level Customer Support Specialist because mediocre growth costs far more than great hiring ever could. The mid-level role rewards what you've built — 3 years of Inbound Call Handling — with $69,000 - $99,000 and a voice in InnovateLab strategy.

Key Responsibilities

• Field objections on price the way a mid-level pro does it
• Develop and execute multi-channel campaigns that drive qualified leads for InnovateLab
• Run discovery calls that uncover budget without asking for it
• Pull the innovative case study that closes a stalled Edmond deal
• Pair a $69,000 - $99,000 quota with the discipline to forecast it straight

What You'll Bring

• An OK work history, or strong reasons you'll thrive here anyway
• Willingness to relocate to Edmond, OK, or to make remote work
• 3+ years that left you with strong instincts and few illustration
• Meticulous attention to detail across every deliverable

InnovateLab exists for one stubborn reason: the sales marketing tools everyone settled for were never good enough, so we rebuilt them from Edmond, OK. Our values show up in small daily choices, not just a poster on the wall.

We do not just dangle $69,000 - $99,000; we back it with mentorship, a real benefits suite, and schedules that bend around Edmond, OK living.

The search is live, the seat is funded, and we are interviewing this week.

Bring your Genesys Cloud, your questions, and your ambition; we'll bring the rest at InnovateLab.