Customer Service Representative

Energy Innovation Corp; Durham (NC); On-site; USD 62,000 - 91,000; Full time

Benefits offered by this job

Premium healthcare

Home-office allowance

Job summary

InnovateLabs in Durham, NC is seeking a mid-level Customer Service Representative to own follow-ups, manage go-to-market efforts for products launching in NC, and grow the company’s footprint through earned introductions.

You will join a distributed team with premium healthcare and a generous home-office allowance; the role offers a salary range of $62,000 to $91,000 with mentorship to grow in sales marketing.

Qualifications

• 4+ years of experience in sales marketing.
• Documentation-first approach under deadlines.
• Professionalism, discretion, and collaboration within a team.

Responsibilities

• Write follow-ups that get answered, not the ones that get ignored.
• Lead go-to-market efforts for products launching in NC.
• Grow the company’s footprint one earned introduction at a time.
• Represent NC relationships and drive revenue.
• Use collaboration and account-management tools to automate outbound efforts.

Skills

Sales marketing experience

Deadline-driven

Team player

Job description

The brands that win in NC obsess over Account Management, and InnovateLabs is staffing this Customer Service Representative role to do exactly that. This mid-level opening gives you $62,000 - $91,000, hands-on ownership, and the mentorship to keep growing in sales marketing.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Lead proudly-nerdy go-to-market efforts for products launching in NC
• Grow InnovateLabs's detail-focused footprint one earned introduction at a time
• Carry the NC number and the relationships that make it real
• Use Collaboration and Account Management tools to automate and scale outbound efforts

What You'll Bring

• Professionalism, integrity, and discretion with sensitive information
• At least 4 years building expertise within the sales marketing space
• Track record that proves you can documentation-first ship under deadline pressure
• A team player who lifts up colleagues and shares credit

Founded by engineers who believe small teams ship great software, InnovateLabs now serves customers across the country from its Durham, NC office. We give mid-level hires room to fail small so they can later succeed big on sales marketing work.

Your package includes $62,000 - $91,000, premium healthcare, and a generous home-office allowance for our distributed team.

Reposted with today's stamp, the Durham, NC opening still needs filling.

Benefits

• premium healthcare
• and a generous home-office allowance for our distributed team.