Customer Support Specialist

Consulting Edge; Aurora (CO); On-site; USD 94,000 - 147,000; Full time

Benefits offered by this job

Mentorship

Benefits

Growth opportunities

Job summary

Consulting Edge is expanding its Aurora, CO team and seeks a Customer Support Specialist who blends onboarding with networking. You will deliver compelling product demos, construct a practical territory plan, and own a messaging strategy that resonates with local buyers, without relocating from Colorado.

The role values independence, reliability, and a track record of feedback-driven delivery in a hybrid structure, with mentorship and benefits as part of the growth path.

Qualifications

• 7 years of experience in related roles.
• Reliable and accountable with strong follow-through.
• Ability to prioritize when multiple tasks compete.
• Experience in a hybrid work structure preferred.
• Strong understanding of sales marketing best practices.

Responsibilities

• Build the campaign calendar to keep Aurora, CO pipeline full year-round.
• Deliver persuasive product demos to buyers and stakeholders.
• Provide a territory plan the team can execute.
• Field objections on price like a senior pro.
• Maintain consistent messaging from Aurora billboards to direct outreach.

Skills

Customer support

Product demos

Territory planning

Objection handling

Self-motivation

Job description

The Customer Support Specialist role at Consulting Edge sits where Customer Onboarding meets Networking, and the candidate who blends both writes their own ceiling. Bring Technical Support and Troubleshooting; we'll bring $94,000 - $147,000, a strong team, and the ownership that turns experience into impact.

Key Responsibilities

• Build the campaign calendar that keeps Aurora, CO pipeline full year-round
• Deliver persuasive product demos to ambitious buyers and stakeholders
• Hand the Customer Support Specialist crew a territory plan they can actually run
• Field objections on price the way a senior pro does it
• Keep the messaging consistent from Aurora, CO billboards to cold DMs

What You'll Bring

• 7 years that taught you which corners can be cut
• Reliable, accountable, and committed to following through
• A steady hand when three priorities all claim to be number one
• A Consulting Edge mindset: scrappy today, scalable tomorrow
• A track record of feedback-driven delivery in a hybrid structure
• Solid understanding of sales marketing best practices and industry standards
• Self-motivated and able to work independently with minimal oversight

There's a reason sales marketing leaders keep calling Consulting Edge: this high-trust Aurora, CO team simply refuses to ship anything mediocre. Kindness and high standards live together comfortably on this people-centered Aurora team.

We start the conversation at $94,000 - $147,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from CO.

We are growing the Consulting Edge team in CO and adding this position immediately.